Know when any camera you've installed goes down.
Before your customer does.
CriticalVue watches every recorder and camera across all your client sites and alerts you within minutes of an outage — so the first call about a dead camera comes from us, not from an angry client missing footage.
30 days free · No credit card required · Cancel anytime
Who’s behind this
CriticalVue is a camera monitoring platform built by a family of companies that has sold and installed security cameras for years — designed for the dealers and installers who deploy that equipment every day.
The hardware side of the job ends at the install. CriticalVue is the layer that comes after: it keeps watching the systems you've deployed, across every client, long after the truck leaves the site.
CriticalVue is its own product with its own team — setup help and support come directly from us.
Cameras fail silently. Clients notice loudly.
A camera drops offline — a power supply dies, a switch port fails, a recorder locks up. Nobody is logging into that NVR every day, so nobody notices. Weeks later there's an incident, the client asks for footage, and the footage doesn't exist.
Now it's your phone that rings. The install was perfect, but the failure happened on nobody's watch — and the client only remembers who sold them the system. The fix isn't more site visits; it's knowing about the outage the day it happens.
Up and monitoring in an afternoon
Add your client sites
One site per client location, each with its own contacts, notes, and alert settings. Five sites or five hundred — same dashboard.
Connect the recorders
Point CriticalVue at the NVRs and VMS servers you already deployed. Dahua, Uniview, Avigilon, Axxon, TVT, and Hikvision are supported natively.
Get alerted — and stay ahead
Email alerts within minutes of an outage, current snapshots from every camera, and an AI-written daily health report per site.
Why dealers run CriticalVue
Every client, one screen
Stop logging into a different vendor console per client. Site-by-site health status across your whole install base at a glance.
Works with what you sell
Native support for Dahua, Uniview, Avigilon, Axxon, TVT, and Hikvision — the platforms already going out on your trucks.
Alerts in minutes, not weeks
Offline cameras and dead recorders trigger email alerts on your schedule — per site, per contact, with critical-camera priority.
Client-ready access
Give each client a read-only login scoped to their own sites. They see their system's health; you keep control of everything else.
AI daily reports
A plain-English health summary per site, every morning — what went down, what recovered, what needs a truck roll.
Proof on paper
Downtime history, audit trails, and CSV/PDF status exports — the evidence that sells (and renews) service contracts.
Turn every install into monthly revenue
An install pays once. Monitoring pays every month. Offer "we watch your system" as a service line on top of every job you deliver: CriticalVue costs you a flat $10/month per 16 cameras, and you set whatever monitoring rate your market carries.
You'd be first to know about failures anyway — the alerts, daily reports, and downtime history just make it something clients will gladly pay for. Fewer surprise truck rolls for you, no dead-footage surprises for them.
Your clients stay yours
The client sites, contacts, and camera inventory in your account are your data. They're visible to no one else, they're never used for marketing, and we will never contact or sell to your clients. Our only customer is you.
Simple pricing, no surprises
Start with a 30-day free trial — up to 3 sites and 50 cameras, no credit card — enough to prove it out on a few real clients. After that, Professional is $10/month per 16 cameras with unlimited sites and unlimited users, and volume discounts from ~130 cameras up.
- Unlimited client sites & team users
- All 5 platforms included
- Alerts, snapshots & AI daily reports
- Cancel anytime
Put your install base under watch today
Connect your first client site in minutes. Free for 30 days, no credit card — and if it's not for you, walk away with nothing owed.